Claims and Payments
Professional Memberships:
Accidents are stressful. Filing your claim shouldn’t be. That’s why our account representatives do all they can to make the process
go smoothly and stress-free. Naccarato Insurance is here to guide you through every step of the process, while answering all questions you have about your claim.
Your contact information
Name & contact information of any other party involved
Type of loss (auto, home, etc.)
Date and place incident occurred
Description of the loss
Any injuries? Description? To whom?
Claims Contact Information
Personal Lines
| Adirondack Insurance Exchange | 1-877-248-0555 |
| Allstate | 1-800-386-6126 |
| Allstate Flood | 1-800-527-2634 |
| American Modern | 1-800-543-2644 |
| Carriero & Sons (American Modern Aff) | 1-800-777-1344 |
| Donegal | 1-800-877-0600 (follow prompts) |
| Eastern Mutual | 1-800-367-3242 (follow prompts) |
| Encompass | 1-800-262-9262 (follow prompts) |
| Erie & Niagara | 1-800-234-9876 |
| Farmer’s Insurance | 1-800-435-7764 |
| Finger Lakes | 1-800-724-4032 (follow prompts) |
| Foremost | 1-800-527-3905 |
| GMAC | 1-800-468-3466 |
| Hagerty | 1-800-922-4050 |
| Hartford | 1-800-771-8557 |
| Kemper | 1-800-357-8999 |
| MSA/NGM | 1-877-425-2467 |
| Mercury | 1-800-503-3724 |
| MetLife | 1-800-255-0332 |
| North Country | 1-800-847-7030 (follow prompts) |
| NY Mutual Underwriters | 1-800-962-3155 (follow prompts) |
| Preferred Mutual | 1-800-333-7642 (follow prompts) |
| Progressive | 1-800-274-4499 |
| RLI | 1-800-331-4929 |
| Security Mutual | 1-800-822-1232 (follow prompts) |
| Sterling | 1-800-462-4661 |
| Tower | 1-866-992-4368 (follow prompts) |
| Travelers | 1-800-252-4633 |
| Travelers Flood | 1-800-356-6670 |
| Utica First | 1-800-456-4556 |
| Utica National | 1-800-274-1914 |
Commercial Lines Claims Contact Information
| Allstate Insurance | 1-800-255-7828 |
| Apogee | 1-877-337-3200 |
| CNA Surety | 1-800-331-6053 |
| Countryway | 1-800-472-4368 |
| Eastern Mutual | 1-800-367-3242 (Ext 227 or 228) |
| Erie & Niagara | 1-800-234-9876 (Ask for claims) |
| Finger Lakes | 1-800-724-4032 (Ask for claims) |
| First Rehabilitation | 1-800-365-4999 (Ask for claims) |
| GMAC | 1-800-468-3466 |
| Hartford | 1-800-327-3636 |
| Hartford Steam Boiler | 1-800-333-4677 |
| MEMIC | 1-800-636-4292 |
| Merchants Mutual | 1-800-952-5246 |
| Midrox | 1-800-782-0834 |
| MSA/NGM | 1-877-425-2467 |
| North Country | 1-800-847-7030 (Option 1) |
| NYMU | 1-800-962-3155 (Option 6) |
| NYSIF | 1-877-467-3863 |
| Philadelphia | 1-800-765-9749 |
| Preferred Mutual | 1-800-333-7642 (X: 1197) |
| Progressive | 1-800-274-4499 |
| Rochdale | 1-877-528-7878 |
| Security Mutual | 1-800-822-1232 (Ask for claims) |
| Selective | 1-866-455-9969 |
| Shelter Point – Formerly First Rehabilitation Life | 1-800365-4999 |
| Sterling | 1-800-462-4661 (Ask for claims) |
| Tower | 1-888-856-5522 |
| Travelers | 1-800-238-6225 |
| Utica First | 1-800-456-4556 (Option 7) |
| Utica National | 1-800-365-1914 |
| Zurich (Disability) | 1-800-887-9111 |
| Zurich (Small Business) | 1-800-987-3373 |
Payment Services
Personal Lines Payment Services
Business/Commercial Lines Payment Services